Category Archives: Upcoming Training and Workshops

16,17 and 18 November: MDSAP Intermediate

Medical Device Single Audit Program (MDSAP)
Intermediate Level

Dates:

16, 17 and 18 November 2021

Time:
8.30am – 5.30pm (3 full days)

Delivery Mode
Online Training

INTRODUCTION

The Medical Device Single Audit Program (MDSAP) was the initiative from the International Medical Device Regulators Forum (IMDRF). Developed to enhance the auditing and monitoring approach of medical devices manufacturing globally, MDSAP went through a 3-year pilot project from 1st January 2014 until 31st December 2016 and became a full program from 1st January 2017.

 

There are currently 5 MDSAP members and they are:

  1. Therapeutic Goods Administration (TGA) of Australia
  2. Brazil’s Agência Nacional de Vigilância Sanitária (ANVISA)
  3. Health Canada (HC)
  4. Japan’s Ministry of Health, Labour and Welfare, and the Japanese Pharmaceuticals and Medical Devices Agency (MHLW/PMDA)
  5. S. Food and Drug Administration (FDA)

 

The MDSAP requirements are developed based on the 5 MDSAP members’ country’s regulated policies for medical devices with ISO 13485 Quality Management System requirements as the basis. MDSAP certification audit is performed by approved and authorized Auditing Organizations (AO) and the MDSAP certification is on a 3-year cycle.

 

COURSE OBJECTIVES

This course aims to give delegates in-depth knowledge regarding the Medical Device Single Audit Program (MDSAP) and the course content outlined is to provide delegates with information on:

  • The background of MDSAP
  • MDSAP members
  • The MDSAP Companion Document
  • The 7 processes in MDSAP and their interlinkages
  • Auditing Organization (AO) and the MDSAP Certification
  • The MDSAP audit approach and audit time determination

 

COURSE OUTLINE

Session 1

Opening and introduction

  1. Background of Medical Device Single Audit Program (MDSAP)
  2. MDSAP members, Official observers and Affiliate members
  3. The 7 processes in the MDSAP
  4. Management
  5. Device Marketing Authorization and Facility Registration
  6. Measurement, Analysis and Improvement
  7. Medical Device Adverse Events and Advisory Notices Reporting

 

Session 2

  1. The 7 processes in the MDSAP (Continue)
  2. Design and development
  3. Production and Service Controls

 

Session 3:

  1. The 7 processes in the MDSAP (Continue)
  2. Purchasing
  3. Auditing Organization and MDSAP Certification
  4. The MDSAP audit approach and audit time determination
  5. Course summary

 

COURSE BENEFITS

Upon completion of this training, delegates will: –

  1. Be able to understand the structure and purpose of MDSAP
  2. Have knowledge on the 7 processes in MDSAP and its interlinkages
  3. Be able to understand Auditing Organization’s (AO) responsibilities
  4. Be able to understand the audit approach for MDSAP based on the guidance document

Have knowledge on MDSAP certification and its benefits

 

DURATION

3 full days course running from 8.30am to 5.30pm with 1 hour lunch break in between.

MODE OF TRAINING

Online Training

 

TARGET AUDIENCE

This program is useful to delegates who are managing Medical Device Single Audit Program (MDSAP) compliances as well as internal auditors who are also auditing the MDSAP’s scope.

Kenny Chong is the General Manager at Quintas Consulting Sdn Bhd where his role also includes maintaining top quality training, consultancy and coaching service for Medical Device & other regulated industries.

He has been involved in the Medical Device Industry for the past 14 years, working with Straits Orthopaedics, Symmetry Medical, Neville-Clarke as well as BSI Services. In this time, his experience throughout the entire product lifecycle and all 3 medical device regulatory stages has enabled him to gain qualification on all medical device technology scopes. He is a trained CQI & IRCA Lead Auditor of ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 as well as ISO13485:2016.

COURSE FEES

Early Bird Course Fees (Register by 15 October 2021)
AMMI Members: RM1,908 per pax (inc 6% SST)
Non-AMMI Members: RM2,226per pax (inc 6% SST)

Normal Course Fees (Registration from 16 October 2021 onwards)
AMMI Members: RM2,226 per pax (inc 6% SST)
Non-AMMI Members: RM2,544 per pax (inc 6% SST)

PAYMENT AND CONFIRMATION OF REGISTRATION

Option 1: HRDCorp Claim under SBL-Khas Scheme

A quotation together with course outlines and course agenda will be sent to you for HRDCorp grant application upon confirmation of the training. Please send us the grant application number for our record upon submission.

 

Option 2: Self-paying

2a) Direct Bank-in or via E-Banking

An invoice will be sent to you within 3 working days upon your registration. Please note that any Early Bird Discounts (for registration within validity period) will be reflected in the invoice. Please email us (admin@medsociate.com) the bank-in slip / remittance slip once the payment is made.

 

Please refer the following bank account details:

Beneficiary Name: Medsociate Sdn Bhd

Bank Account Number: 230-302-078-2

Bank: UOB Bank

Swift Code: UOVBMYKL

For Government Sector – A Local Order (LO) or letter of approval to participate must be submitted before your registration can be confirmed.

 

2b) Direct Online Payment

You may choose to make credit card payment via Paypal. An invoice with payment link will be sent to your email address separately when you choose this option.

CANCELLATION / REFUND POLICY
The organisers, AMMI/ Medsociate Sdn Bhd reserves the right to cancel or postpone any training or event but with due notice to the registered participants / company(s). Any payment made will be refunded in full if the cancellation is made by AMMI/ Medsociate Sdn Bhd. No shows and cancellations made by participants/ companies within the specified period will incur the specified costs as per below schedule.

Prior to Training Date Cancellation Charges
30 days or more  No charges
15-29 days 25% of training course fee 
8 – 14 days 50% of training course fee
0 – 7 days 100% of training course fee

SUBSTITUTION

Replacement of participant is allowed at no additional cost if you are unable to attend. Please inform us of the replacement in writing at least 3 working days before the training date.

For enquiries, please email to Medsociate Sdn Bhd
Authorised training provider of AMMI

Email: admin@medsociate.com

Tel: +6010 4040 662

Fax: +603 2178 4347

9 November 2021: FMECA for Medical Device Manufacturing

Failure Modes, Effects and Criticality Analysis in Medical Device Manufacturing

Date:

9 November 2021

Time:
8.30am – 5.30pm (1 full day)

Delivery Mode
Online Training

INTRODUCTION

FMECA is a proactive risk assessment, quality and cost improvement method. It is useful in pre-empting failure risks, and driving process improvement without having to deal with Statistical Tools. Participants will learn to systematically identify potential failure risks, quantify and prioritize these risks, and to work effectively in team to identify solutions to these risks.

COURSE OBJECTIVES

The course is design for the participants to:

  • Differentiate between Design and Process FMECA.
  • Assess risks in a systematic manner.
  • Quantify and prioritize risks.
  • Improve process within own department (point-kaizen).
  • Contribute to cross functional process improvement (flow-kaizen).
  • Engage staff through systematic analysis and improvement.

 

COURSE OUTLINE

  • ISO 13485 and FMEA
  • Overview of Change and Risks
  • Introduction to FMECA
  • FMECA Overview
  • Failure Modes and Effects Analysis (FMEA)
  • FMEA Terminologies, Tools and Method
  • Criticality Analysis (CA)
  • FMEA Key Success Factors
  • Introduction to Process FMECA
  • The Five (5) Phases of Conducting FMEA
  • FMECA Tools.
  • Application Examples of FMEA

 

DURATION: 8 Hours

MODE OF TRAINING

Remote Online Training

 

TARGET AUDIENCE

This programme is designed for operations and design staff who wants to learn a proactive method to manage and to continuously improve work processes, and to improve overall work effectiveness and efficiency.

TRAINER’S PROFILE

Lim Lip Khoon (LK) is an engineer and a Six Sigma Master Black Belt. He has a Bachelor of Science in Mechanical Engineering and a Master of Business Administration. He has over 10 years of Operations Management experience at senior leadership level in manufacturing sector. He also has over 30 years of working experience in Operations, Process, Quality System and Business Process Improvement in a variety of industries in Australia, New Zealand, Malaysia, Singapore, China, Indonesia, and Thailand. He has worked with and at senior management level to improve process efficiency, implement practical Lean manufacturing systems and improve profitability.

 

Together with the University of Auckland, he has presented the Lean Six Sigma methodology and mentored candidates from industries such as telecommunication, banking, infrastructure, manufacturing, and others. Beyond the University of Auckland, LK had also delivered Six Sigma training for Melbourne University (Australia) and Telkom University (Indonesia).

 

Apart from being a principal of NexMU Sdn. Bhd., he is also a pioneer in Motorola University in the APAC region. He played a significant role in developing, enhancing, and customizing the Lean Six Sigma program for Motorola University. Also, he has coached and consulted Motorola University’s clients on the Lean Six Sigma Business Improvement Campaign. In addition to consulting, he has trained Six Sigma and Lean Green and Black Belts candidates in Australia, New Zealand, Peoples Republic of China, India, Malaysia, Singapore, Indonesia, and Thailand. He is currently also serving as an advisor to senior leadership for companies in a variety of industries, some of which are multinationals (MNC).

 

COURSE FEES

COURSE FEES

Early Bird Course Fees (Register by 4 October  2021)
AMMI Members: RM636 per pax (inc 6% SST)
Non-AMMI Members: RM742

Normal Course Fees (Registration from 5 October 2021 onwards)

AMMI Members: RM742 per pax (inc 6% SST)
Non-AMMI Members: RM848 per pax (inc 6% SST)

PAYMENT AND CONFIRMATION OF REGISTRATION

Option 1: HRDCorp Claim under SBL-Khas Scheme

A quotation together with course outlines and course agenda will be sent to you for HRDCorp grant application upon confirmation of the training. Please send us the grant application number for our record upon submission.

 

Option 2: Self-paying

2a) Direct Bank-in or via E-Banking

An invoice will be sent to you within 3 working days upon your registration. Please note that any Early Bird Discounts (for registration within validity period) will be reflected in the invoice. Please email us (admin@medsociate.com) the bank-in slip / remittance slip once the payment is made.

Please refer the following bank account details:
Beneficiary Name: Medsociate Sdn Bhd
Bank Account Number: 230-302-078-2
Bank: UOB Bank
Swift Code: UOVBMYKL

For Government Sector –
A Local Order (LO) or letter of approval to participate must be submitted before your registration can be confirmed.

2b) Direct Online Payment
You may choose to make credit card payment via Paypal. An invoice with payment link will be sent to your email address separately when you choose this option.

CANCELLATION / REFUND POLICY
The organisers, AMMI/ Medsociate Sdn Bhd reserves the right to cancel or postpone any training or event but with due notice to the registered participants / company(s). Any payment made will be refunded in full if the cancellation is made by AMMI/ Medsociate Sdn Bhd. No shows and cancellations made by participants/ companies within the specified period will incur the specified costs as per below schedule.

Prior to Training Date Cancellation Charges
30 days or more  No charges
15-29 days 25% of training course fee 
8 – 14 days 50% of training course fee
0 – 7 days 100% of training course fee

SUBSTITUTION

Replacement of participant is allowed at no additional cost if you are unable to attend. Please inform us of the replacement in writing at least 3 working days before the training date.

For enquiries, please email to Medsociate Sdn Bhd
Authorised training provider of AMMI

Email: admin@medsociate.com

Tel: +6010 4040 662

Fax: +603 2178 4347

2 November 2021: Acceptance Sampling Method

Acceptance Sampling Method

Date:

2 November 2021

Time:
8.30am – 5.30pm (1 full day)

Delivery Mode
Online Training

INTRODUCTION

Acceptance sampling plan is not process control; it is a batch sentencing method which protects the company from processes that are not capable and minimises nonconforming parts in inventory.

 

COURSE OBJECTIVES

This course is designed for the participants to:

  • Understand the definitions for acceptance sampling plan.
  • Apply AQL for quality assurance.
  • Interpret OC curve
  • Select the right AQL
  • Understand AQL relationship with the outgoing decision.
  • Differentiate between over sampling and under sampling.
  • Apply switching rules.

 

COURSE OUTLINE

  • Sampling Plan Concept.
  • Advantages & Disadvantages of Sampling.
  • Types of Acceptance Sampling Plan.
  • Inspection Approach.
  • Sampling Plan Graphs
  • Acceptable Quality Level (AQL) and Operating Characteristic (OC) Curve.
  • Overview of Acceptance Sampling Plan for Attribute ANSI Z1.4/ISO 2859.
  • Switching Rules and Acceptance Sampling Procedures.
  • Single Sampling Plans for Critical, Major and Minor Non-conformances.
  • Lot Formation and Random Sampling.
  • Rectifying Inspection.
  • AOQL, ATI and ASN.
  • Tightened and C=0 Sampling Plans.
  • Double Sampling Plan.
  • Acceptance Sampling Plan for Isolated Lot.

 

DURATION: 8 hours

MODE OF TRAINING

Remote Online Training

 

TARGET AUDIENCE

This programme is designed for anyone who wants to learn to develop sampling plan for quality assurance and control.

TRAINER’S PROFILE

Lim Lip Khoon (LK) is an engineer and a Six Sigma Master Black Belt. He has a Bachelor of Science in Mechanical Engineering and a Master of Business Administration. He has over 10 years of Operations Management experience at senior leadership level in manufacturing sector. He also has over 30 years of working experience in Operations, Process, Quality System and Business Process Improvement in a variety of industries in Australia, New Zealand, Malaysia, Singapore, China, Indonesia, and Thailand. He has worked with and at senior management level to improve process efficiency, implement practical Lean manufacturing systems and improve profitability.

 

Together with the University of Auckland, he has presented the Lean Six Sigma methodology and mentored candidates from industries such as telecommunication, banking, infrastructure, manufacturing, and others. Beyond the University of Auckland, LK had also delivered Six Sigma training for Melbourne University (Australia) and Telkom University (Indonesia).

 

Apart from being a principal of NexMU Sdn. Bhd., he is also a pioneer in Motorola University in the APAC region. He played a significant role in developing, enhancing, and customizing the Lean Six Sigma program for Motorola University. Also, he has coached and consulted Motorola University’s clients on the Lean Six Sigma Business Improvement Campaign. In addition to consulting, he has trained Six Sigma and Lean Green and Black Belts candidates in Australia, New Zealand, Peoples Republic of China, India, Malaysia, Singapore, Indonesia, and Thailand. He is currently also serving as an advisor to senior leadership for companies in a variety of industries, some of which are multinationals (MNC).

 

COURSE FEES

Early Bird Course Fees (Register by 4 October  2021)
AMMI Members: RM636 per pax (inc 6% SST)
Non-AMMI Members: RM742

Normal Course Fees (Registration from 5 October 2021 onwards)

AMMI Members: RM742 per pax (inc 6% SST)
Non-AMMI Members: RM848 per pax (inc 6% SST)

PAYMENT AND CONFIRMATION OF REGISTRATION

Option 1: HRDCorp Claim under SBL-Khas Scheme

A quotation together with course outlines and course agenda will be sent to you for HRDCorp grant application upon confirmation of the training. Please send us the grant application number for our record upon submission.

 

Option 2: Self-paying

2a) Direct Bank-in or via E-Banking

An invoice will be sent to you within 3 working days upon your registration. Please note that any Early Bird Discounts (for registration within validity period) will be reflected in the invoice. Please email us (admin@medsociate.com) the bank-in slip / remittance slip once the payment is made.

Please refer the following bank account details:
Beneficiary Name: Medsociate Sdn Bhd
Bank Account Number: 230-302-078-2
Bank: UOB Bank
Swift Code: UOVBMYKL

For Government Sector –
A Local Order (LO) or letter of approval to participate must be submitted before your registration can be confirmed.

2b) Direct Online Payment
You may choose to make credit card payment via Paypal. An invoice with payment link will be sent to your email address separately when you choose this option.

CANCELLATION / REFUND POLICY
The organisers, AMMI/ Medsociate Sdn Bhd reserves the right to cancel or postpone any training or event but with due notice to the registered participants / company(s). Any payment made will be refunded in full if the cancellation is made by AMMI/ Medsociate Sdn Bhd. No shows and cancellations made by participants/ companies within the specified period will incur the specified costs as per below schedule.

Prior to Training Date Cancellation Charges
30 days or more  No charges
15-29 days 25% of training course fee 
8 – 14 days 50% of training course fee
0 – 7 days 100% of training course fee

SUBSTITUTION

Replacement of participant is allowed at no additional cost if you are unable to attend. Please inform us of the replacement in writing at least 3 working days before the training date.

For enquiries, please email to Medsociate Sdn Bhd
Authorised training provider of AMMI

Email: admin@medsociate.com

Tel: +6010 4040 662

Fax: +603 2178 4347

28 October 2021 – Effective Root Control Analysis

Effective Root Cause Analysis

Dates:
28 October 2021

Time:
8.30am – 5.30pm (1 full day)

Delivery Mode
Online Training

INTRODUCTION
Root Cause Analysis (RCA) is one of the most common actions required at every organization not only to solve day-to-day operational problems but play important role in other improvement activities such as lean sigma, risk management etc.
Root cause analysis (RCA) involves searching backwards from an undesirable effect (or problem) to its cause(s) and addressing those causes to effectively prevent recurrence.

This online training provides the learner with a basic understanding of the principles and techniques of effective Root Cause Analysis and providing concepts needed to effectively perform investigation. The course is ideal for anyone who needs to understand the terminology and process of effective RCA.

COURSE OBJECTIVES
This training enables learners to:
• Understand the importance of getting to the root cause of a problem to assure that it is eliminated for good.
• Recognize common barriers to root cause analysis and apply techniques to overcome those barriers.

COURSE OUTLINES
• Introduction
• Challenge in root cause analysis
• Benefit of effective root cause analysis
• Symptoms vs Cause of Problem
• Contribution factor vs root cause
• Type of root cause
• Root Cause Analysis Problem Solving Model
• Root Cause Analysis Tools
• Actions to prevent future problem- Corrective Action Preventive Action
• Human Error
• Root Cause analysis in a regulated environment
• Tips for performing effective root cause analysis

TARGET AUDIENCE
Manager, team leader, quality assurance engineer/executive, supervisor or facilitator in charge of problem-solving or initiating improvements.

Harry Wong has over 19 years’ of professional work experience in Quality Assurance of medical device, Ceramic Former and Metal Stamping for Electrical, Electronics and Automotive industries. He currently holds the position of Senior Manager, Global Complaint and Risk Management, Global Quality Assurance in one of the global leaders in protection solutions. As the subject matter expert of risk management, he provides advice, direction and training for Risk Management personnel across global sites and facilities; ensuring their risk management process complies with all necessary regulatory standards including QSR (FDA), MDD and ISO requirements. He is responsible for developing the global harmonized risk management SOP and tools which are implemented in the global organization facilities and sites.
Harry Wong is also an ASQ Certified Quality Engineer and Lead Auditor for ISO 9001 and ISO 13485 and has extensive involvement in mock audits for global sites preparing for CCC, ANVISA, SEI and FDA.

COURSE FEES

Early Bird Course Fees (Register by 4 October 2021)
AMMI Members: RM636 per pax (inc 6% SST)
Non-AMMI Members: RM742 per pax (inc 6% SST)

Normal Course Fees (Registration from 5 October 2021 onwards)
AMMI Members: RM742 per pax (inc 6% SST)
Non-AMMI Members: RM848per pax (inc 6% SST)

PAYMENT AND CONFIRMATION OF REGISTRATION

Option 1: HRDCorp Claim under SBL-Khas Scheme

A quotation together with course outlines and course agenda will be sent to you for HRDCorp grant application upon confirmation of the training. Please send us the grant application number for our record upon submission.

 

Option 2: Self-paying

2a) Direct Bank-in or via E-Banking

An invoice will be sent to you within 3 working days upon your registration. Please note that any Early Bird Discounts (for registration within validity period) will be reflected in the invoice. Please email us (admin@medsociate.com) the bank-in slip / remittance slip once the payment is made.

Please refer the following bank account details:
Beneficiary Name: Medsociate Sdn Bhd
Bank Account Number: 230-302-078-2
Bank: UOB Bank
Swift Code: UOVBMYKL

For Government Sector –
A Local Order (LO) or letter of approval to participate must be submitted before your registration can be confirmed.

2b) Direct Online Payment
You may choose to make credit card payment via Paypal. An invoice with payment link will be sent to your email address separately when you choose this option.

CANCELLATION / REFUND POLICY
The organisers, AMMI/ Medsociate Sdn Bhd reserves the right to cancel or postpone any training or event but with due notice to the registered participants / company(s). Any payment made will be refunded in full if the cancellation is made by AMMI/ Medsociate Sdn Bhd. No shows and cancellations made by participants/ companies within the specified period will incur the specified costs as per below schedule.

Prior to Training Date Cancellation Charges
30 days or more  No charges
15-29 days 25% of training course fee 
8 – 14 days 50% of training course fee
0 – 7 days 100% of training course fee

SUBSTITUTION

Replacement of participant is allowed at no additional cost if you are unable to attend. Please inform us of the replacement in writing at least 3 working days before the training date.

For enquiries, please email to Medsociate Sdn Bhd
Authorised training provider of AMMI

Email: admin@medsociate.com

Tel: +6010 4040 662

Fax: +603 2178 4347

23-24 November 2021 – ISO13485:2016 QMS

ISO13485:2016 Quality Management Systems

Dates:

23-24 November 2021

Time:
8.30am – 5.30pm (2 full days)

Delivery Mode
Online Training

 

INTRODUCTION
The medical device industries and their products are highly regulated. Organizations shall understand the relevant requirements to avoid legal liabilities on top of product non-conformity which may impact the organization’s reputation as well as business growth.
ISO 13485 is an international standard for an organization that is involved in one or more stages of the life-cycle of a medical device (i.e design and development, production, labeling, or packaging) on a voluntarily or contractual basis. ISO 13485 is developed as a requirement to ensure that medical device manufacturers meet customers and regulatory requirements.

This training course is aimed to provide a focused interpretation of ISO 13485:2016 requirements and examples of practical implementation activities. This course also includes an overview of medical devices in general and the different classifications of medical devices.

COURSE OBJECTIVES
This course aims to help delegates to understand and interpret the ISO 13485:2016 Standard. The consultant will also share practical examples to help delegates to understand the content better which the delegates can implement the Standard effectively.
The course content outlined is to provide delegates with:
• The understanding of what a medical device is
• Knowledge and interpretation of ISO 13485:2016 requirements
• Simple practical implementation examples

COURSE OUTLINES
• The purpose of ISO13485
• Clause 1: Scope
• Clause 2: Normative References
• Clause 3: Terms and Definitions
• Clause 4: Quality Management System
• Clause 5: Management Responsibility
• Clause 6: Resource Management
• Clause 7: Product Realization
• Clause 8: Measurement, Analysis and Improvement

COURSE BENEFITS
Upon completion of this training, delegates will: –
1. Have a good understanding of medical devices and their classification
2. Have a good understanding and interpretation of the ISO 13485:2016 requirements
3. Be able to apply and implement ISO 13485 effectively

TARGET AUDIENCE
This programme is designed for ALL functions and levels of an organization that need to gain an understanding of the requirements in the standard, especially organizations that have embarked on the journey and plan to be certified with ISO 13485.

This programme is particularly useful to those managing the quality management system, process owners, and internal auditors.

Kenny Chong is the General Manager at Quintas Consulting Sdn Bhd where his role also includes maintaining top quality training, consultancy and coaching service for Medical Device & other regulated industries.

He has been involved in the Medical Device Industry for the past 14 years, working with Straits Orthopaedics, Symmetry Medical, Neville-Clarke as well as BSI Services. In this time, his experience throughout the entire product lifecycle and all 3 medical device regulatory stages has enabled him to gain qualification on all medical device technology scopes. He is a trained CQI & IRCA Lead Auditor of ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007 as well as ISO13485:2016.

COURSE FEES

Early Bird Course Fees (Register by 22 September 2021)
AMMI Members: RM1,272 per pax (inc 6% SST)
Non-AMMI Members: RM1,484 per pax (inc 6% SST)

Normal Course Fees (Registration from 23 September 2021 onwards)
AMMI Members: RM1,484 per pax (inc 6% SST)
Non-AMMI Members: RM1,696 per pax (inc 6% SST)

PAYMENT AND CONFIRMATION OF REGISTRATION

Option 1: HRDCorp Claim under SBL-Khas Scheme

A quotation together with course outlines and course agenda will be sent to you for HRDCorp grant application upon confirmation of the training. Please send us the grant application number for our record upon submission.

 

Option 2: Self-paying

2a) Direct Bank-in or via E-Banking

An invoice will be sent to you within 3 working days upon your registration. Please note that any Early Bird Discounts (for registration within validity period) will be reflected in the invoice. Please email us (admin@medsociate.com) the bank-in slip / remittance slip once the payment is made.

 

Please refer the following bank account details:

Beneficiary Name: Medsociate Sdn Bhd

Bank Account Number: 230-302-078-2

Bank: UOB Bank

Swift Code: UOVBMYKL

For Government Sector – A Local Order (LO) or letter of approval to participate must be submitted before your registration can be confirmed.

 

2b) Direct Online Payment

You may choose to make credit card payment via Paypal. An invoice with payment link will be sent to your email address separately when you choose this option.

CANCELLATION / REFUND POLICY
The organisers, AMMI/ Medsociate Sdn Bhd reserves the right to cancel or postpone any training or event but with due notice to the registered participants / company(s). Any payment made will be refunded in full if the cancellation is made by AMMI/ Medsociate Sdn Bhd. No shows and cancellations made by participants/ companies within the specified period will incur the specified costs as per below schedule.

Prior to Training Date Cancellation Charges
30 days or more  No charges
15-29 days 25% of training course fee 
8 – 14 days 50% of training course fee
0 – 7 days 100% of training course fee

SUBSTITUTION

Replacement of participant is allowed at no additional cost if you are unable to attend. Please inform us of the replacement in writing at least 3 working days before the training date.

For enquiries, please email to Medsociate Sdn Bhd
Authorised training provider of AMMI

Email: admin@medsociate.com

Tel: +6010 4040 662

Fax: +603 2178 4347