
Effective Root Cause Analysis
DATE: 3 November 2025
TIME: 9.00am – 5.15pm
VENUE: Ascott Gurney Hotel, Penang
DURATION: 1 full-day course
COURSE OBJECTIVES
After participating in the training, you will be able to:
- Understand the principles and techniques of effective Root Cause Analysis.
- Recognise common barriers to root cause analysis and apply techniques to overcome those
barriers.
COURSE OUTLINE
- Challenges in root cause analysis
- Benefits of effective root cause analysis
- Symptoms vs cause of the problem
- Contributing factor vs root cause
- Types of root cause
- Root cause analysis problem solving model
- Root cause analysis tools
- Actions to prevent future problem – corrective action preventive action
- Human error
- Root cause analysis in a regulated environment
- Tips for performing effective root cause analysis
DURATION
One (1) full day
MODE OF TRAINING
Classroom Training
COURSE FEES (8% SST included)
Early Bird Price (until 13 October 2025)
Member: RM 999.00
Public: RM 1,107.00
Normal Price (from 14 October 2025 onwards)
Member: RM 1,107.00
Public: RM 1,215.00
CONTACT
For enquiries, please email to Medsociate Sdn Bhd
Authorised training provider of AMMI
Email: learning@ammi.com.my / admin@medsociate.com
Tel: +6012 539 4194