Effective Root Cause Analysis
DATE: 10 November 2025
TIME: 9.00am – 5.15pm
ONLINE via Zoom
COURSE OBJECTIVES
After participating in the training, you will be able to:
• Understand the principles and techniques of effective Root Cause Analysis.
• Recognise common barriers to root cause analysis and apply techniques to overcome those
barriers.
COURSE OUTLINE
1. Challenges in root cause analysis
2. Benefits of effective root cause analysis
3. Symptoms vs cause of the problem
4. Contributing factor vs root cause
5. Types of root cause
6. Root cause analysis problem solving model
7. Root cause analysis tools
8. Actions to prevent future problem – corrective action preventive action
9. Human error
10. Root cause analysis in a regulated environment
11. Tips for performing effective root cause analysis
DURATION
One (1) full day
MODE OF TRAINING
Online Training
COURSE FEES (8% SST included)
Early Bird Price (until 20 October 2025)
Member: RM 826.20
Public: RM 934.20
Normal Price (from 20 October 2025 onwards)
Member: RM 934.20
Public: RM 1,042.20
CONTACT
For enquiries, please email to Medsociate Sdn Bhd
Authorised training provider of AMMI
Email: learning@ammi.com.my / admin@medsociate.com
Tel: +6012 539 4194
Sdn. Bhd)
Zeito Plastic Components Sdn Bhd
www.dexcom.com
Dr Muralitharan Paramasua
