Statistical Process Control & Capability

28-29 July 2020, Penang
Statistical Process Control & Capability  

Venue: Penang

Time: 9.00am-5.00pm

EARLY BIRD COURSE FEES (until 28 June 2020)
AMMI Member: RM 1,272.00 per pax (inc 6% SST)
Non Member: RM 1,484.00 per pax (inc 6% SST)

 NORMAL COURSE FEES (from  29 June 2020 onwards)
AMMI Member: RM 1,484.00 per pax (inc 6% SST)
Non Member: RM 1,696.00 per pax (inc 6% SST)


Control and capability are two important aspects of all process management.  Control consists of regular process monitoring and effective intervention when the process failed to meet its target.

Statistical process control (SPC) is a method of monitoring a process at some fixed interval. It provides a way to detect unusual process performance and guideline to initiate corrective action. SPC is the primary tool to assess process stability. Together with mistake-proofing devices, SPC presents an effective tool to replace or reduce inspection and improving product quality.

Capability analysis is a statistical method of quantifying a process ability to meet customer or engineering specification and to compare the performances of different processes. Capability indices such as the Cp, Cpk, Pp, and Ppk allow a process owner to quantify the process performance and strategize process improvement direction.

This course covers the method to assess process stability and identify the causes of process instability using the statistical process control tools such as the variable and attribute control charts. It also provides a systematic approach to determine the ability of a process in meeting requirement by conducting a capability analysis. The course discusses the proper approach when dealing with non-normally distributed data.


  1. Functional Managers
  2. Business Analysts
  3. Engineers
  4. Supply Chain Managers
  5. Continuous Improvement Managers



The course will be delivered in a Workshop environment, adopting the Action Learning Methodology to increase the rate of transfer from knowledge acquisition to skill application. The emphasis is on learning by doing, and not learning by listening.

Participants will experience a simulated process at the beginning of the course. Progressively, they will Learn and Apply the tools to improve the simulated process.


A       Day 1:

  1. Summary Statistics
  2. The Normal Distribution
  3. Introduction to Control and Capability
  4. Control Charts (Variable Data)
  5. Creating I-MR Chart
  6. Creating Xbar-Range Chart

B       Day 2:

  1. Percentile Control Chart
  2. Introduction to Capability
  3. Determine Capability (Box Cox)
  4. Determine Capability (Nonparametric)
  5. Control Charts (Attribute Data)
  6. Creating NP Chart
  7. Creating P Chart
  8. Creating C Chart
  9. Creating U Chart



Mr LK Lim is a director of NexMU Sdn. Bhd. and a Certified Six Sigma Master Black Belt.  He is a professional engineer with a Bachelor of Science in Mechanical Engineering and a Master of Business Administration. He has over 20 years of working experience in Operations Management, Process, Quality System and Business Process Improvement in variety of industries including the medical device industry. He has worked with and at senior management, level to improve process efficiency, implement effective Lean manufacturing systems and improve profitability.

He has over 6 years of presenting experience with reputable universities such as the University of Melbourne in Australia and the University of Auckland in New Zealand. He coached and consulted for Motorola University’s clients which have embarked on the Lean Six Sigma Business Improvement Campaign. In addition to consulting, he has trained Six Sigma and Lean Green and Black Belts candidates in Australia, New Zealand, People Republic of China, India, Malaysia, Singapore, Indonesia and Thailand. He is currently also serving as an advisor to senior leadership for companies in a variety of industries, some of which are multinationals (MNC) and medical device manufacturing company.

All payment is due immediately upon receipt of invoice. Please note that a confirmation letter for HRDF submission will only be issued upon receipt of payment.

Option 1: Direct Bank-in or via E-Banking upon receipt of Invoice
An invoice will be sent to you within 3 working days upon your registration.  Please note that any Early Bird Discounts (for registration within the validity period) will be reflected in the invoice. Please email us ( the bank-in slip/remittance slip once the payment is made. A confirmation letter for your HRDF submission will be issued to you upon receipt of payment.

Please refer the following bank account details:

Beneficiary Name: Medsociate Sdn Bhd
Bank Account Number: 230-302-078-2
Bank: UOB Bank
Swift Code: UOVBMYKL 


For Government Sector – A Local Order (LO) or letter of approval to participate must be submitted before your registration can be confirmed. 

Option 2: Direct  Online Payment
You may choose to make a direct online payment, via Paypal or your credit/ debit card. A tax invoice and confirmation letter will be sent to your email address within 3 working days, when you choose this option.

AMMI reserves the right to cancel or postpone any training or event but with due notice to the registered participants/company (s). Any payment made will be refunded in full if the cancellation is made by AMMI.  No shows and cancellations made by participants/ companies within the specified period will incur the specified costs as per below schedule.

Prior to Training Date Cancellation Charges
30 days or more  No charges
15-29 days 25% of training course fee 
8 – 14 days 50% of training course fee
0 – 7 days 100% of training course fee

Replacement of the participant is allowed at no additional cost if you are unable to attend. Please inform us of the replacement in writing at least 3 working days before the training date.



For enquiries, please email to
Tel: +6010 4040 662  Fax: +603 2178 4347